This website is governed by the following privacy policy, which may be read together with our data collection, use and retention policy:

Introduction

The Jam Warehouse Software (Pty) Ltd respects your privacy and is committed to protecting it. This document informs you of the choices you can make about the way your information is collected online and how that information may be used by us. Certain pages on our website have been structured so that you can access them without identifying yourself or revealing any personal information. However, should you wish to make full use of our website, you will be required to register and provide us with personal information. Accordingly, we have made this notice readily available on our home page and at the bottom of every page that collects personal information.

Jam Warehouse has developed its privacy practices in line with the Canadian Standards Association's Model Code for the Protection of Personal Information as well as the U.S.-E.U. Safe Harbor principles. A complete copy of the Model Code is available at http://www.csa.ca/standards/privacy/. More information about the U.S. Department of Commerce Safe Harbor Program can be found at http://www.export.gov/safeharbor/.

Applicability

This privacy policy applies to the Jam Warehouse and BrandDirector websites only, and does not apply to other related websites.

The Jam Warehouse and BrandDirector websites may contain links to or from other sites ("linked sites"), including sites maintained by Jam Warehouse, which are not governed by this privacy policy. Jam Warehouse Software is in no way responsible for the content or the privacy and security policies employed by linked sites.

Types of information collected

When you register on the Jam Warehouse website we need to collect certain information about you in order to provide you with the services you have requested. This information may include, but is not limited to:

• Name
• Email address
• Business or home address
• Employer/ Affiliated organisation
• Contact telephone numbers
• Reason for accessing site
• Intended usage of information requested

Once you choose to register with Jam Warehouse Software and provide us with personal information, it will be used to provide you with the requested service in conformity with the provisions of the Electronic Communications and Transactions Act 25/2002 of South Africa. We respect your privacy and undertake not to sell, rent or lease your personal information to others.

Certain non-personal information may be collected while you are using the website. This will comprise of data about usage and service operation that is not associated with a specific personal identity. Jam Warehouse may collect and use this non-personal information to evaluate how the Jam Warehouse and BrandDirector websites are being used.

The Jam Warehouse and BrandDirector website pages use anonymous cookies and other technologies for data analysis and potential personalization of the website and services offered. These technologies may vary, but in many cases they involve a small file stored locally on the computer that you used to access the websites. The file may be used to store and collect information relating to your viewing and use of the websites. Information collected through cookies is used to create a profile of our users. A profile is stored information we keep on individual users that details their preferences, their use and request history and behavioral activity, which can minimise the need for you to re-enter information.

Most cookies expire after a defined period of time, and you can delete your cookie file at any time. Most web browser software is initially set up to accept cookies. You can reset your web browser software to refuse cookies or to indicate when a cookie is being sent. However, some parts of our site will not function properly or may be considerably slower if you refuse cookies. For example, you will not be able to set personalized preferences, and you may have difficulty completing transactions.

Jam Warehouse may collect your computer's IP (Internet Protocol) address and domain name address, the identity of your Internet service or access provider, the type of web browsing software you use, your computer's operating system, the URL of the web page from which you came to visit our site and the language you selected for your web browsing software (collectively referred to herein as clickstream data). We use these technologies to identify our users, to help diagnose problems with our server, and to administer the Jam Warehouse and BrandDirector websites and the services they offer.

Jam Warehouse needs and uses your personal information to provide you with the services you request and to help us better understand your needs and interests in the future. Specifically, Jam Warehouse uses your information to help you complete and process the transactions you have requested. Sensitive personal information will only be collected and used if you configure your personal preferences to allow us to do this. The information will be shared only with your express permission.

Personal data given to Jam Warehouse may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

How Jam Warehouse will share your information and with whom

JWH will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.

Jam Warehouse and BrandDirector partners, who may provide you with the services requested through these websites, are required to maintain the confidentiality of the information received on behalf of Jam Warehouse. They may not use it for any purpose other than to carry out the services they are performing for Jam Warehouse. Jam Warehouse will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena or local law.

The Jam Warehouse or BrandDirector websites could merge with or be acquired by another business entity or organization. In that event, Jam Warehouse will make every reasonable effort to notify you if some or all of your personal information will be shared with the merging or acquiring entity. However, you are requested to continually check this privacy policy for any updates or changes.

Privacy preferences

Jam Warehouse will not use your personal information for any purpose other than the one stated when you provided your data. Examples of unrelated uses include sending communications about updated information, new services and marketing messages. If you want to receive these types of non-subscription communications, you can tick the appropriate checkbox when you register.

Data access, accuracy, amendments, retention and opting out

Jam Warehouse will try to keep your personal information accurate. We will provide you with access to your information, including online access and the opportunity to change your information, if possible. To protect your privacy and security, we will take reasonable steps to verify your identity – such as a password and user ID – before granting access to your data.

Upon request, Jam Warehouse will:

• Correct personal information that you state is incorrect
• Permit you to opt out of further contact (excepting notification of major changes to the service), either on the original site of registration or at any time subsequently, while still allowing basic access to the site
• Remove you and your personal information from our database, thereby cancelling your registration

To request a correction or cancellation, send an e-mail to the address provided to you at registration for this purpose.

Security

Jam Warehouse undertakes to take all reasonable measures to protect the information you provide us. These measures include, but are not limited to, preventing unauthorised access or disclosure, maintaining data accuracy, and ensuring the appropriate use of the information. Jam Warehouse has appropriate physical and managerial procedures in place to safeguard the information we collect.

Changes to this statement

Please note that this policy is subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this privacy policy at the inception of each session.

Law and jurisdiction

This privacy policy is governed by the laws of the Republic of South Africa without regard to the principle of conflict of laws. Any cause of action that may arise under this privacy policy shall be commenced and be heard in the appropriate court in South Africa. By accepting this policy, you agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

Acceptance of policy

By using the Jam Warehouse or BrandDirector websites, or otherwise providing your personal information to Jam Warehouse, you signify your acceptance of our privacy policy. If you do not agree to this policy, please do not use the websites or provide any personal information to Jam Warehouse.

Effective date of policy: 1 November 2005